Terms of service

This website is operated by Hezhou Xuping Jewelry Co., Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to XUGLOW. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

Eligibility

By using this site, you confirm that you are at least 18 years old or have the permission of a legal guardian to use this website and make purchases.

Product Information

We strive to present product descriptions, images, specifications, and prices as accurately as possible. However, slight variations in color or appearance may occur due to differences in device displays and lighting conditions.

We reserve the right to update or correct product information, pricing, or availability at any time without prior notice.

Orders and Payment

By placing an order, you agree to provide current, complete, and accurate purchase information. You authorize us to charge the full amount of your order, including product price, shipping fees, and any applicable taxes.

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Shipping and Delivery

Shipping times provided on the website are estimates and are not guaranteed. Delivery may be affected by carrier operations, customs clearance, or external factors beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.

Returns and Refunds

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of XUGLOW or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

To the fullest extent permitted by law, XUGLOW shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.